Multichannel retailer Argos has hired former Tesco.com business programme director to help sharpen its customer ordering and availability in stores.
Andy Brown will become head of fulfilment, retail operations, at Argos owner Home Retail Group. He will be responsible for improving fulfilment and offering customers a wider range of same day and next day delivery to stores.
His appointment is part of a transformation plan at Argos to enable it to improve sales and profit as more rivals replicate its click and collect model.
His responsibilities at Tesco included working at Tesco Direct and Tesco.com and introducing the sites marketplace.
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