Tuesday, 9 July 2013

M&S Says Online Sales Rise 30%

Stores giant Marks & Spencer said this morning that online clothing and home sales increased 29.9 per cent in the past three months despite a poor overall performance at its stores.

The company said that like-for-like sales in the 13 weeks to the June 29 increased 0.3 per cent. That included a 1.8 per cent increase in food and a decline of 1.6 per cent in general merchandise, which includes clothing and home.

'M&S.com had a very strong quarter, with customers responding well to the improvements made to the service proposition such as free next day delivery to stores,' the company said. It does not sell food online other than orders of party food to collect in store.  

Chief executive Marc Bolland described the food performance as 'another excellent performance'. He added: 'In general merchandise we have seen some improvement, despite difficult trading conditions and further intensification of promotional activity in the market.'

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